Privacy Policy

Cotswold roof cleaning is part of the M12 Group, and fully insured. All invoices will be provided by the M12 Group.

Cotswold Roof Cleaning are committed to protecting your privacy and have taken steps to explain this in full below. We use the information we collect to enhance and improve your experience of using our website. We do not disclose your information to anyone outside of Cotswold Roof Cleaning unless we receive your permission to do so. We explain here, for your reassurance, why we ask for information and how this information is likely to be used. You can then make informed choices about the information you provide on the Cotswold Roof Cleaning website.

1. Where your information goes – and where it does not go
When you give us information on the Cotswold Roof Cleaning website it may be used occasionally by Cotswold Roof Cleaning.

2. Your personal information – what it’s used for
a) To enable us to provide you with marketing and customer services: If you have requested extra services such as ordering a brochure we will ask you for your contact details, such as your e-mail or your home address. We can then tell you about new products and services that we think will be of interest to you, or to sort out any queries you may have about using the site. We aim to keep our contact with you to an acceptable level. You will only ever receive information from Cotswold Roof Cleaning unless you have given us your permission to pass on your details to external third parties.
b) To provide an improved service: There is more detailed information that we may ask for and it is optional that you provide it. This information allows us to update and improve the contents of our site and improve our services.
c) To learn about what our customers want: In addition, the extra information we ask for helps us to understand more about the kinds of people who benefit most from using our website and services. We think it’s important to understand our customers well enough to keep improving our service for them.
d) To tell you about products and services we think are appropriate for you or that you may like.

3. Subject Access Notice Under the Data Protection Act
You are entitled to a copy of the information we hold about you. If you would like a copy of your information please write to us. Please note that there may be a charge of £10 for this service, as permitted under the Act. e-Commerce Data Protection. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact Forms
By using the contact forms on this website, you consent to Cotswold Roof Cleaning collecting and storing your data from that form. We may use any contact information you provide to contact you in relation to our services.

Cotswold Roof Cleaning Accessibility

At Cotswold Roof Cleaning we are committed to making our web information and services accessible to everyone, including those with disabilities or visual impairments. With this in mind we constantly strive to make our website as accessible as possible to our customers. If you have any difficulty accessing this site and require further help, or if you have any suggestions to help improve our accessibility, please contact us.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.